Your privacy matters to us. This page explains exactly what data 3jil collects, why we collect it, how we use it, and the steps we take to keep it safe.
3jil operates an online gaming platform serving users in the Philippines. When you create an account, place bets, interact with our games, or simply browse the site, certain personal information is collected as part of how the platform functions. This Privacy Policy describes what that information is, how it is handled, and the rights you have over your own data.
We take data privacy seriously. Our practices are designed to be straightforward and to give you a clear picture of how your information is used — without unnecessary jargon. If anything here is unclear, you are welcome to contact our support team for clarification.
Your data is never sold. 3jil does not sell personal information to third parties for marketing or commercial purposes. Your data is used to operate your account and improve your experience on the platform.
When you register an account with 3jil, you provide us with personal details that are necessary to create and maintain your account. This includes:
When you access and use the 3jil platform, certain technical information is collected automatically through your browser and device:
This data helps us maintain platform security, detect unusual account activity, and improve how the platform performs for users across the Philippines.
In some cases, we may receive information about you from third parties. This includes identity verification responses from KYC service providers, fraud detection checks, and payment processing confirmations from your bank or e-wallet provider. We use this information solely for the purposes described in this policy.
We collect personal data to run the 3jil platform properly. Specifically, your information is used to:
We send marketing communications only where you have consented to receive them. You can manage your communication preferences in your account settings at any time.
3jil does not sell your personal data. We share information only in the following limited circumstances:
In all cases, we share only the minimum information necessary for the stated purpose.
We apply multiple layers of technical and organizational security measures to protect your personal information:
No system is completely immune to risk, but we continuously work to maintain a secure environment for all 3jil users. If you notice any suspicious activity on your account, contact our support team immediately.
3jil uses cookies and similar technologies to keep the platform functional and to understand how users interact with it. Cookies we use include:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
As a user of the 3jil platform, you have rights over your personal data. These include:
To exercise any of these rights, contact our support team. We will respond to data requests within a reasonable timeframe.
We retain your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Transaction records, identity documents, and account logs may be retained for up to 5 years after account closure for compliance with anti-money laundering and regulatory requirements. Anonymised or aggregated data that cannot identify individual users may be retained indefinitely for platform analytics.
3jil is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that a minor has registered an account, the account will be closed and any data associated with it deleted. Parents or guardians who believe a minor has created an account should contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform functionality. When significant changes are made, we will notify registered users via email or in-platform notification. The updated policy will be posted on this page with a revised effective date. Continued use of 3jil after an update constitutes acceptance of the revised policy.
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, our support team is available through the platform. You may also reach us by email at [email protected].
For concerns about responsible gaming, account limits, or self-exclusion, visit our Responsible Gaming page.
A plain-language summary of the six most important privacy principles that guide how we manage your personal information.
Your personal information is never sold to advertisers, data brokers, or any third party for commercial purposes. Data shared with service providers is strictly limited to what they need to operate their part of the platform.
All data sent between your device and 3jil's servers is protected by SSL/TLS encryption. Sensitive stored information — including ID documents and payment details — is encrypted at rest using industry-standard methods.
OTP (one-time password) verification adds a layer of security to your account login. Even if your password is compromised, the OTP step prevents unauthorized access to your account and your PHP balance.
Identity verification protects you as much as it protects the platform. KYC ensures that only you can authorize withdrawals from your account, reducing the risk of fraud or unauthorized transfers of your PHP funds.
You have the right to access, correct, or request deletion of your personal data at any time. You can also manage marketing preferences and cookie settings to control how your information is used beyond essential account functions.
When this policy changes, we notify registered users directly. The effective date is always shown at the top of this page so you know exactly which version applies to your account at any given time.